(January 8, 2019) — Terranea Resort President Terri A. Haack was honored as General Manager of the Year at the Hospitality Sales and Marketing Association International (HSMAI) Los Angeles 2018 Best of the Best Awards held November 15, 2018, at the California Science Center. Given to the individual who has demonstrated exceptional leadership skills and professionalism in multiple areas from training staff to exceeding guest expectations, the General Manager of the Year Award also recognizes the person who shapes the hotel’s corporate culture while continuing to maintain hotel profitability and act as a role model for the rest of the industry.
“It is an honor to be recognized by the Los Angeles chapter of the HSMAI with this award, and I want to share this with all of the associates at Terranea who continually strive to offer our guests the best experience each and every day,” said Haack, who is responsible for the overall operating performance of Terranea Resort. With a distinguished career spanning more than 35 years in hotel and resort operations management, Haack has been with Terranea Resort since its pre-construction phase; the property celebrates its 10th anniversary in 2019.
A global organization of sales and marketing professionals representing all segments of the hospitality industry, HSMAI Los Angeles recognizes leaders in the industry located in Southern California with their annual Best of the Best Awards. Categories include Hotel of the Year, Best New Hotel, Rising Star and Lifetime Achievement Award, among others. Terranea has been recognized previously by the HSMAI, winning multiple Gold and Silver Adrian Awards for 2019, 2018, 2017, 2016, 2015, 2013 and 2012. Haack was also selected by the organization as one of the Top Extraordinary Minds in Sales, Marketing & Revenue in 2018.
About Terranea Resort
Located on the Palos Verdes Peninsula, Terranea is the premier oceanfront resort in Southern California with 102 acres of unparalleled Pacific Ocean views on the Los Angeles coast. Terranea opened its doors in June 2009, and offers world-class accommodations that range from hotel suites to bungalows, oceanfront casitas, and luxurious villas, which are also available for purchase as seaside second homes through Terranea Real Estate. Amenities include The Links at Terranea, a nine-hole, par-3 golf course; award-winning 50,000 sq. ft. oceanfront spa, fitness, and wellness center; four swimming pools and a 140-foot waterslide; marea luxury boutique; 135,000 sq. ft. of conference and meeting space; and nine dining venues including signature, farm-to-table fine dining restaurant mar'sel; catalina kitchen, serving a New American menu showcasing the bounty of California in a comfortably chic environment; Nelson's, a cliffside spot ideal for whale watching; and Asian-inspired bashi. Terranea takes pride in its farm-to-Terranea culinary philosophy that focuses on utilizing local and sustainable ingredients. Terranea's bountiful land boasts herb and vegetable gardens, lemon groves, bee hives, farm-fresh eggs, a Sea Salt Conservatory, and more. In addition, the resort’s team of expert Experience Concierge members at the newly created Experience Center help guests discover and explore Terranea’s rich terrain that includes miles of scenic coastal trails, a secluded beach cove, and ocean environments. Fun, enriching programs and activities such as falconry, kayaking, and paddle boarding also abound. Terranea Resort, a AAA Four-Diamond and Forbes Four-Star property, is owned by a joint venture comprised of Lowe Enterprises and JC Resorts, and is a member of the American Express Fine Hotels & Resorts program. Since its opening, Terranea Resort has been named one of Travel + Leisure’s “500 Best Hotels in the World” and earned a spot on Condé Nast Traveler’s “Readers’ Choice Awards” and “Gold List.” The resort also received the “Best of Award of Excellence” from Wine Spectator and has been recognized numerous times on U.S. News & World Report's “Best U.S. Hotels” list. For additional information about Terranea Resort, visit www.terranea.com, call 866.261.5873, or follow Terranea on Facebook, Instagram, and Twitter.
About HSMAI:The Hospitality Sales and Marketing Association International (HSMAI) is committed to growing business for hotels and their partners, and is the industry’s leading advocate for intelligent, sustainable hotel revenue growth. The association provides hotel professionals and their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue through programs such as HSMAI Digital Marketing Strategy Conference, Adrian Awards, and Revenue Optimization Conference. Founded in 1927, HSMAI is a membership organization comprising more than 5,000 members worldwide, with 40 chapters in the Americas Region.