News Releases
One Size Does Not Fit All
Terranea Resort's New Loyalty Program 'Wavelengths'
Unlike most loyalty programs, Wavelengths was designed with the individual in mind. Breaking from the one-size fits all mentality, members receive information, special offers and promotions solely based on personal interests and preference, rather than the standard blanketed email communications.
“What’s exceptional about Terranea’s Wavelengths program is its ability to be personalized for each individual guest,” said Terri Haack, executive vice president and managing director. “The ability to truly get to know our guests and provide them with relevant, interest specific information is true hospitality and resonates with customers on a deeper level, ultimately enhancing the overall guest experience.”
Guests are invited to “opt-in” to the complimentary Wavelengths program via the web at www.terraneawavelengths.com. During the sign-up process, guests are asked to share their interests in the form of eight predetermined categories. Future communications from the resort are then based their selections. In return for signing up for Wavelengths, participants receive a $75 resort credit toward their next stay, as well as an entry into a monthly drawing for a free stay at Terranea or other properties in the Destination Hotels & Resorts collection.
Wavelength members receive monthly emails with content based on their interest selections. Each e-newsletter contains short articles, as well as special offers, upcoming events and the announcement of the winner of the monthly drawing. Members also receive special birthday and anniversary offers such as a free round of golf, room upgrades and spa treatment discounts.
About Terranea Resort
Just 20 miles from Los Angeles International Airport, Terranea is magnificently poised above the Pacific Ocean on the Palos Verdes Peninsula. Managed by Destination Hotels & Resorts, the property boasts a 582-room Resort including a 360-room hotel with 32 suites, plus 20 bungalows. Also available are 50 oceanfront casitas and 32 ocean view villas tailored specifically to individuals looking for a more residential setting.
Resort amenities include The Links at Terranea, a 9-hole par 3 golf course; The Spa at Terranea, a 25,000 square-foot oceanfront spa; and three unique swimming pools, one with children’s play area and a 140-foot waterslide. Three ocean view restaurants offer a variety of food and beverage experiences including Catalina Kitchen for casual, all-day dining; mar'sel, the free-standing signature restaurant; and Nelson's, a cliff-side restaurant and bar with spectacular vantage points for whale watching. Designed to reveal the Resort’s dramatic outdoor vistas, Terranea's conference and meeting facilities include 135,000 square feet of indoor and outdoor meeting and event space. Other amenities include a children’s center with interactive programs and several miles of scenic bluff-top trails that connect miles of off-property coastal trails. A secluded beach cove also adds to the unique experiences at Terranea Resort. For more information visit www.terranea.com or call 866-802-8000.
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For high resolution, downloadable pictures of Terranea Resort, please visit www.leonardo.com/destination
Media Contacts:
Lori Kennedy or Shae Geary
JLK Communications
760-941-4121
Lori_Kennedy@hotmail.com or Shae.Geary@sbcglobal.net
